How to Turn Down the Boil on Group Conflict  – by Michael Blanding | Harvard Business School  

Intergroup conflict can grind office productivity to a halt. Jeffrey Lees discusses how understanding psychological stereotypes can help divided parties compromise.

This article is worth the read:  https://hbswk.hbs.edu/item/how-to-turn-down-the-boil-on-group-conflict?cid=spmailing-30276923-WK%20Newsletter%2012-11-2019%20(1)-December%2011,%202019