HOW TO TURN DOWN THE BOIL ON GROUP CONFLICT
How to Turn Down the Boil on Group Conflict – by Michael Blanding | Harvard Business School
Intergroup conflict can grind office productivity to a halt. Jeffrey Lees discusses how understanding psychological stereotypes can help divided parties compromise.
This article is worth the read: https://hbswk.hbs.edu/item/how-to-turn-down-the-boil-on-group-conflict?cid=spmailing-30276923-WK%20Newsletter%2012-11-2019%20(1)-December%2011,%202019